Privacy Policy

Last Updated: 03 January 2021

  1. WHO WE ARE
    This Privacy Policy covers Fitness Cloud Ltd (collectively, “FitnessCloud”, “we”, “us” or “our”). We provide a platform where Health & Fitness enthusiasts come together to share content and related services through our FitnessCloud.com website (the “Service”).

  2. DATA WE COLLECT
    We may collect Personal Data that can identify you directly, such as your name and email address, and other information that does not identify you directly when you use the Service, regardless of whether you sign-up to the Service or not. If you reside in a country that is part of the European Economic Area, the GDPR is applicable to the collection of your Personal Data. If you reside outside of the EEA, local laws are applicable to such collection. Note that the laws applicable to further processing of your Personal Data depend on your country of residency and that of an entity that uses your Personal Data.
    1. DATA YOU PROVIDE TO US
      Accountholders may create a profile and upload content. When you register to use the Service, we may collect your name, email address, birth date, gender, preferences and other similar information.
    2. USAGE AND LOG DATA
      We automatically collect certain types of data when you use our services, regardless of whether you have an account. Usage Data may include information such as your device's internet protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. We may track your activities using cookies and similar technologies. By using our Service, you agree to our use of these methods as set forth in our Cookie Policy.
    3. ACCOUNT AND PROFILE DATA FROM THIRD-PARTY SERVICES
      To create an account, you must provide a valid email address and password. If you choose to sign-up and/or authenticate using a third-party account (e.g., Facebook, Google, Apple), you authorize us to obtain account information from the third-party platform.
    4. THIRD-PARTY DATA
      We may, if you authorized such third parties to share such information and personal data with us, during registration or otherwise, you are giving us the permission to use, share, and store it in a manner consistent with this Privacy Policy.

  3. HOW WE USE THE DATA
    1. IDENTIFICATION AND AUTHENTICATION
      We use your data to verify you when you access your account
    2. EVALUATE AND DEVELOP THE SERVICE
      We analyze your data to understand how you use and interact with the Service and evaluate the quality of our platform and the content and make customized recommendations for you
    3. COMMUNICATE WITH YOU
      We may use your data to send you marketing communications, communicate with you about the Service and update you about our policies and terms. We also may use your information to respond to you when you contact us
    4. SHOW AND ADAPT ADS
      We use your data to improve our advertising and analytics systems to deliver third party advertisement to you. This may include “target ads” customized based on your activities
    5. ENSURE SAFETY AND SECURITY
      Where reasonably necessary, we use your data to exercise our legal rights and prevent abuse of our service. For example, we may use your data to detect and prevent fraud, spam, or content that violates our Terms of Service.
    6. LEGAL COMPLIANCE
      We use your data where we are legally required to do so. For example, we may need to gather your data to respond to a subpoena or court order
    7. PROTECTING YOUR INFORMATION
      Where appropriate, we may anonymize, backup, and delete certain data

  4. WHO WE SHARE YOUR DATA WITH
    We may share personally identifiable or non-personally identifiable information collected from or about you with third parties and require such data recipients to adhere to strict confidentiality obligations in a way that is consistent with this Privacy Policy and the agreements that we may enter into with them.
    1. ADVERTISING
      We may share your data with advertising companies to display relevant ads to you
    2. SERVICE PROVIDERS
      We may share some of your data with our service providers who provide us with specialized technical solutions or otherwise assist us with provisions of the Service
    3. ANALYTICS
      We may share your data with analytics providers which help us understand how customers are using our services
    4. PUBLIC AUTHORITIES AND LEGAL COUNSEL
      In some instances, we may be required to disclose information from or about you to public authorities or legal counsel
    5. THIRD PARTIES IN CONNECTION WITH CERTAIN TRANSACTIONS
      If we sell all or part of our business, make a transfer of assets, or are otherwise involved in a change-of-control transaction, or in the event of bankruptcy, we may transfer information from or about you to one or more third parties as part of the transaction, including as part of the due diligence process
    6. PARTIES YOU CONSENTED OR WHEN YOU OTHERWISE CHOOSE TO SHARE YOUR DATA
      We may share any information from or about you with any party when we have your consent or when you otherwise choose to share such information

  5. DATA RETENTION
    We retain your data for only as long as is necessary for the purposes set out in this Privacy Policy. When you close an account, we will delete its content, including its videos. We may retain logs of automatically collected information (for internal analytics and security purposes); when we no longer have a business reason for retaining data, and if its retention is not required by the applicable laws, we will delete or anonymize it. When you delete your account, we delete everything you have posted and you won't be able to recover that information later.
    1. DATA SECURITY
      The security of your data is important to us. Our goal is to make you feel confident and safe when using the Service. We use a variety of physical, technical, and administrative measures to safeguard information in our possession against loss, theft and unauthorized use, disclosure, and modification. Despite these efforts, no information system can be 100% secure, so we cannot guarantee the absolute security of your information. We advise you to exercise caution and, in particular, to use a unique and hard-to-guess password for your account and to not share it with others, to change your password if you suspect its fraudulent use and contact us if you notice any suspicious activities on your account.

  6. LEGAL AND SAFETY RELATED DISCLOSURES
    1. CHILDREN’S PRIVACY AND PARENTAL CONTROL
      We do not knowingly collect personal information from individuals who are under the minimum required ages specified herein. You must be at least 16 years old or the age of majority in your jurisdiction, whichever is greater, to use our services. Individuals under the applicable age may use our services only through a parent or legal guardian's account and with their involvement. If you are a parent or legal guardian who believes your child has provided personal information to us without your consent, you may ask us to delete such information by contacting us at admin@fitnesscloud.com or click here.
    2. SAFETY
      We may disclose user data where we reasonably believe that someone's life is at risk. For example, if we become aware of a person threatening to commit suicide, we may share that person's data with appropriate entities that may have the ability to help
    3. PUBLIC AUTHORITIES
      We may disclose your data in response to official requests (e.g., court orders, subpoenas, search warrants, national security requests, etc.) ("Requests") that we receive from government authorities or parties to legal proceedings
    4. FOREIGN AUTHORITY REQUESTS
      We handle U.K. requests in accordance with U.K. law. If the Request originates from a foreign jurisdiction, we will typically disclose information where we in good faith believe that disclosure is permitted by both U.K. law and local law. In all cases, we may raise or waive any legal objection or right available to us, in our sole discretion
    5. COPYRIGHT, TAKEDOWN NOTICE
      We may disclose user data in situations involving legal claims against us or one of our users. If you submit a Digital Millennium Copyright Act (DMCA) or other takedown notice, we may share that notice with the affected user. If you challenge such a notice, we may share your response with the complainant

  7. YOUR RIGHTS & OPTING–OUT
    1. WE ENABLE YOU TO MAKE NUMEROUS CHOICES ABOUT YOUR DATA
      1. You may choose not to provide us with certain information. For example, you may choose not to create an account or not to provide optional account information
      2. You may change or correct information voluntarily submitted to us. We encourage you to keep your data current by viewing your profile page
      3. You may opt out of receiving commercial emails from us. See Section 8 for more details
      4. You may limit the use of cookies. See our Cookie Policy for options.
      5. You may backup your videos
      6. You may close your account (which will delete all videos) or delete certain videos

    2. COMMUNICATIONS FROM US
      1. EMAIL
        If you create an account, you may receive commercial emails from us. This includes newsletters and offers. You may always opt out from receiving commercial messages by notifying us at admin@fitnesscloud.com or click here. Please note that any opt-out request may take several days to process and you will continue to receive selected emails from us (e.g., providing information about your account)
      2. MOBILE DEVICE
        To the extent provided, we may, with your consent, send SMS messages to your mobile telephone for authentication and security purposes. You may opt out of receiving such messages at any time.

    3. GENERAL DATA REQUEST
      Depending on your country of residence, you may be entitled to access, correct and/or delete the Data you have provided to us, by contacting us at at admin@fitnesscloud.com or click here. We will endeavor to process requests within one month. Any such request needs to be accompanied by a copy of your ID in order to allow us to confirm that you are the data subject or otherwise a person authorized to exercise these rights. Depending on the content of your request you may be asked to provide further documents as needed to confirm conformity of your request with legal requirements and identify the Personal Data to which the request pertains. We will process requests free of charge unless they would impose an unreasonable cost on us.

  8. INTERNATIONAL DATA TRANSFERS
    1. LOCATION OF DATA
      FitnessCloud is based in the United Kingdom. We provide services globally using computer systems, servers, and databases located in the U.K. and other countries. When you use our services from outside of the U.K., your information may be transferred to and processed in the U.K. Please note that U.K. data and privacy laws may not be as comprehensive as those in your country. Residents of certain countries may be subject to additional protections as set forth in Sections 10.2.
    2. GDPR (EEA USERS)
      This Section applies only to natural persons residing in the European Economic Area (for the purpose of this section only, "you" or "your" shall be limited accordingly). It is our policy to comply with the EU's General Data Protection Regulation (GDPR). In accordance with the GDPR, we may transfer your personal information from your home country to the U.K. (or other countries) based upon the following legal bases:
      1. Legitimate business interests we could not provide our services or comply with our legal obligations without transferring your personal information to the U.K.
      2. Our use of Standard Contractual Clauses (also known as "Model Clauses") where appropriate.

    3. CHANGES TO THIS PRIVACY POLICY
      We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Service, and you waive the right to receive specific notice of each such change or modification.

  9. CONTACT US
    For any questions, inquiries, or complaints relating to your privacy, please contact us at admin@fitnesscloud.com or click here